Frequently Asked Questions

Do you have to have a virtual reality headset?

No, the Virtual Coach Player is fully functional without an Oculus DK1 or DK2 headset. The VR headset is simply an add-on feature to the Virtual Coach Player.

Do you offer a free demo of the Virtual Coach Editor?

At this time, we do not offer a trial period. However, we do offer a free trial period for the player. For your convenience, you may click the link below to launch the virtual player. Please keep in mind, the username and password is: demo.
We also have a video available in Tutorials that demonstrates how the Virtual Coach Editor works.


How many computers can I install the Virtual Coach Editor on?

Once you purchase the Virtual Coach Editor, you can download and install it to any of your computers as needed.


Is the Virtual Coach Editor available for Mac computers?

At this time, the Virtual Coach Editor is not available for Mac computers.


I purchased the Online Subscription, but the Online Player states invalid or expired subscription after logging in?

You must add yourself to your team in order to view plays online. Listed below is a tutorial on how to add accounts in My Team.

Note: If you have not submitted any playlist online, your account will stay at the log-in screen.